When it comes to towing, we here at Statesville Towing really know our stuff. And we know that there are times when you need an emergency tow - for example if you’ve suffered a breakdown while you’re on the road at night, had a blowout and need to have the car checked over by a mechanic before you can go anywhere, or have had an accident. We can help. We also know that these things tend not to happen during convenient, office hours - so we are on call 24 hours a day, 7 days a week, and will get to you as soon as possible to get you on your way again. Give us a call now.
24 Hour Towing Service - Breakdowns
If you’ve had a breakdown on the roadside, you’ll likely first want to try roadside assistance - but if a part, or a piece of specialist equipment is necessary to complete a repair, we will tow you to a mechanic or to a location of your choice. Similarly, if you have a breakdown in an area which is not safe for you or your vehicle, getting an emergency tow service to a safer spot is a good plan. Busy roadsides are not great places to be stranded - especially if it is dark or if you’re traveling with children - and we can get you out of there as soon as possible.
24 Hour Towing Service - Accidents
Statesville Towing can come out to you 24/7 to tow your vehicle if you’ve been involved in an accident and need your car to be taken to a mechanic for assessment and repair. Naturally, if you’re in a serious accident, calling 911 for medical help is your priority, but if you’ve just had a minor collision, you’ll be thinking about getting your car moved to a safe place to be repaired. Don’t wait on the road for any longer than you need to - we have a track record of very fast response times and will be with you in no time. We can then take you and your car wherever you need.
What We Need You To Tell Us When Calling In For a 24 Hour Towing Service
If you’re calling us at Statesville Towing for an emergency tow service, there will be a few pieces of information we need to make sure we can get the best possible crew and equipment right out to you. Our call handlers are key team members and will walk you through the information we need, such as your location, the cause of the problem, who you’re traveling with, and the make, model and color of your vehicle so we can identify you. If you have any concerns, such as if you’re traveling with young children, please tell our operator so we can give you the best possible advice and prioritize your call.
How To Stay Safe While Waiting For Your Tow Truck
We will talk you through the steps you should take to stay safe when you call in the problem, as our operator can assess your situation in more detail. In general terms, you need to get the car off the road as far as possible - using the shoulder if one is available. If you have safety lights or reflectors you can set these out behind the vehicle, and also use your hazard lights to make sure your car is visible to other drivers. In many cases it is then safest to stay in the vehicle, unless there is somewhere you can reach well away from the road. If you do need to get out of the car, use the passenger side at all times. Please ask our call handler for advice to make sure we can help you stay safe as you wait.