Although light duty towing is enough for many jobs, we do have more powerful medium duty towing equipment for when the going gets really tough. Our medium duty tow trucks are still very easy to maneuver, but have added power compared to the light duty models. This makes them extremely handy for getting to small cars, and even larger vehicles, which are stuck in a tight spot. Whatever has happened, we will have the right tow truck service for your needs, so give us a call today to tell us how we can help.
When Do We Use Medium Duty Towing?
The reason we have a fleet of different types of tow truck, is because there is no one size fits all approach. When you call in your issue, we will need to take some information to decide which truck will best serve you. Typically we will need a medium duty tow truck for larger vehicles, trucks, trailers and even motor homes, but they’re also great where a smaller car is in an awkward position off road, or poor conditions. Our operators are all skilled at taking crucial information to make sure the right truck is dispatched right away for you. All you need to do is wait, and we will be there to help.
What Sort of Vehicles Need Medium Duty Towing?
Medium duty tow trucks can handle larger vehicles including:
What Should You Tell Our Call Operator?
When you call in to discuss towing services - emergency or not - we need a few crucial pieces of information. Our called handlers will take you through the process and make sure you understand what’s happening - but you can expect to be asked questions about where you and the vehicle are now, the vehicle type and color, the damage done to your vehicle, and if it is off road, the conditions and how far from a paved road it now it. It’s also a good idea to tell us if you’re feeling vulnerable in any way, such as because you’re traveling with young children. We will then make sure the right vehicle is dispatched to help as soon as possible.
Our Towing Service
If you need a Statesville Towing service, we are here for you. With options including 24 hour assistance, light duty, medium duty and flatbed towing, as well as winching services to help stranded vehicles, we can help you with most common issues. Whatever the problem, customer service is our priority. That’s why people have told us that Statesville Towing are among the best in the business, if you need towing here in Statesville NC. If you want to know a bit more about how we work, and the excellent levels of service on offer, check out the customer testimonials available here on the website.